IT that just works.
Cloud that's actually managed.
One-on-one IT support and Microsoft 365 licensing for small businesses and sole traders who'd rather email a person than sit in a call queue.
Practical IT support, not a ticket portal.
Everything from the day-to-day annoyances to the cloud infrastructure underneath it — handled by one person who actually knows your setup.
IT support & troubleshooting
Day-to-day fixes, new starter setups, hardware hiccups, and the stuff that shouldn't be this hard — sorted quickly, in plain English.
Cloud & Microsoft 365
Setup, migration, and ongoing management across Exchange, SharePoint, Teams, and Intune — configured properly, not just switched on.
Microsoft 365 licensing
Buy your 365 seats through me. The right plan at fair pricing, with one point of contact instead of a support queue when something's wrong.
Monitoring & security
Backups that get checked, not just scheduled. Security baselines that actually get applied — and someone watching when you're not.
Microsoft 365, without the guesswork.
Business Basic, Standard, or Premium? Do you actually need Defender for Business, or just better MFA? Most of what businesses overpay for — or under-license — comes down to nobody explaining the options properly. That's the part I fix.
- → Licensing advice matched to how your business actually works
- → Plan migrations and tenant cleanups with no surprise downtime
- → Annual cost reviews — paying for seats and add-ons you don't use is common
- → Ongoing management, not just a one-off sale
No ticket portal. No account manager. Just this.
Get in touch
Email what's going on. No forms, no portal login — just tell me what's broken or what you're trying to do.
Quick assessment
A look at your setup and a plain-English recommendation. If it's a five-minute fix, I'll say so — not turn it into a project.
Ongoing support
Fix it once, keep it running, and be reachable when something breaks. No lock-in contracts, no minimum term.
Something not working?
Send me an email with what's going on — IT support, a Microsoft 365 question, or licensing you want reviewed. I read every message myself.
support@jakeg.cloud